Careers at Bellroy
Marketplace Operations Coordinator

IN A NUTSHELL

At Bellroy, we pour our heart and soul into designing products that delight our customers every day and we work hard to ensure folks all around the world have the chance to experience that. We sell our products through multiple channels with a digital marketplace portfolio of 18 (and counting) including Amazon, Rakuten and Iconic. As we continue to expand our reach through new platforms, we’re searching for a new team member to help streamline our digital marketplace processes, ensure operational efficiency, and make sure our products reach our customers seamlessly.

This is a newly created role and as our Marketplace Operations Coordinator, you’ll be an integral member of our Logistics & Sales Operations Team. You’ll work closely with our Amazon E-commerce Manager, Digital Content Coordinator and the rest of the Logistics team. If you’re searching for an inclusive team, a dynamic work environment, and a role where you learn something every day, keep reading!

YOU COULD BE THE ONE IF YOU...

  • Have a couple of years of experience working, ideally in marketplace operations or a sales operations role within an e-commerce business with a desire to develop your skills further in this area
  • Can navigate your way through new systems and are interested in understanding how marketplaces function
  • Are proactive and self-motivated, you take responsibility for the work you produce but also know when it’s time, or better to bring in others for their input
  • Don’t mind navigating through ambiguity and comfortable within an environment that is constantly evolving
  • Are driven to create and improve processes. You want to find better ways of doing things and would enjoy documenting these to ensure others can follow these with ease
  • Are exceptionally organised, with incredible attention to detail - you’re comfortable working in spreadsheets and enjoy working with numbers
  • Possess strong communication skills and want to work collaboratively in a team within a fast-paced, agile environment

Note: We are open to applicants from different backgrounds, so if you don’t tick every one of these points but the role is something you’d love to do, please apply anyway. We’d love to hear from you.

IF YOU WERE HERE LAST MONTH, YOU MIGHT HAVE...

  • Collaborated with the production team to develop a warehouse process for returned products from the various marketplaces
  • Conducted a weekly check on our Amazon Account Health, making sure our shipping performance, policy compliance and customer service performance meet our standards
  • Sat in on our bi-weekly Amazon Account catch-ups with our US Account Manager to review monthly sales, listing optimisation opportunities and upcoming campaigns
  • Worked with the Digital Content Coordinator to create a process to set up our listings on a new marketplace in Singapore
  • Met with your manager for your weekly 1-1 and talked about something new you learned from this week
  • Developed and implemented a process to monitor and remove unlicensed sellers across various marketplaces, to ensure optimal listing performance
  • Joined our company All Eyes Meeting, and had a preview of new products we will be releasing soon

WHY WORK FOR BELLROY?

Bellroy’s mission is to inspire better ways to carry; use business as a force for good; and help the world – and our crew – flourish. We make great carry products that delight people in their everyday lives, while constantly innovating to improve (the sustainability of our materials)[https://bellroy.com/collection/materials-guide]. We donate a portion of our revenue to some of the world’s most effective charities and are a certified B Corporation. We have carefully built our culture on radical effectiveness. Our credo is "smart people with good intentions who get shit done" (yes, really).

LOCATION AND HOURS

This role is full-time and based in our Collingwood office with work-from-home flexibility.

Start Day: We're ready when you are!


我们的使命

启发更好的携带方式。
善用商业力量。
令世界,以及我们的团队更加繁荣。

我们的工作空间

Bellroy是来自我们两个「家」—— 贝尔斯海滩 (Bells Beach) 和菲茨罗伊 (Fitzroy)的心血结晶 。贝尔斯海滩有着轻松的户外氛围,恰好平衡菲茨罗伊 的创意城市风格。城市和大海;启发与冒险,两个地方为我们提供了完美的平衡。

贝尔斯海滩 (Bells Beach)

我们的海滩总部坐落在巨大的砂岩悬崖后面,俯瞰着澳大利亚最著名的冲浪海岸之一。这是我们的产品设计师在Maker Lab进行实验的地方,也是我们的销售团队饮用大量的浓咖啡和进行一系列Skype通话的地方。这里比我们在费兹罗伊的办公室更加宁静,我们更喜欢这种专注的环境。如果需要快速用餐,办公室旁边就有一家咖啡馆,而我们每天上午11点的冲浪检查总是提供了一个完美的机会,让您在盐风中重新调整思绪。

菲茨罗伊 (Fitzroy)

我们的Fitzroy办公室位于墨尔本创意中心的核心部分。我们的创意、行销、工程和营运团队在这里开展各种活动与专案,并确保每件Bellroy商品能都安全地发送到世界各地。走出办公室外,您会发现街道充满活力(还有在东京另一边中最好吃的拉面)。

远端

在我们的两个主要总部之外,我们还有一个远距工作团队 - 从西澳大利亚到亚洲部分地区、美国和欧洲。全球化是Bellroy的核心,它让我们保持联系,并确保我们从许多不同的角度看待生活。如果您有网路连接,并且可以灵活地成为您每天不见面的团队的一员,您可以考虑加入我们不断发展的全球网路。

Our team image

我们的团队

Bellroy需要多元化的团队才能发挥作用。我们是来自超过 25 个不同国家(并且还在增加)的思想家和创造者的集合。每个人都有一套独特的技能,这些技能融合在一起以实现清晰的愿景——激发更好的带领;利用商业作为行善的力量;帮助世界和我们的员工成长。

查看我们的领英

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